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G-RAY SERVICES

Our consulting teams, inform and empower our clients in leveraging contemporary practices and emerging technologies to improve their operations and continually strengthen their business. 

OTCzone services enable organizations to take their technology solutions to the next level by effectively allocating limited resources and supporting the vast field of available technologies. OTCzone stands out with innovative service offerings, excellence in adapting to our customers’ changing needs and a demonstrated ability to help organizations get the most out of their technology investments.


Business Meeting

AUDIO VIDEO DESIGN

AV Systems Design Services

As an integrator, our designs are based on actual experience in-the-field with system functionality and with the impact that other factors and stakeholders exact. This includes considerations for AV technology and required infrastructure, as well as interior architecture and construction. The result is a comprehensive, vetted system of proper and precise design that translates into fewer change orders, fewer missed details, fewer budget overages, and a more accurate post-installation support plan, as the project moves into, and out of, the build phase.    In the earliest stage, OTC-zone collaborates with a client to determine what goals the AV technology needs to meet.  Once we all understand the role of AV, we can produce an initial budget, preliminary equipment selection, and system requirement definitions.    Next, we conceptualize the integration of AV into space and coordinate with the architect. Verrex provides detailed drawing packages in-line with architect phases and requirements. OTC-zone will help determine suitable room dimensions, display integration, furniture, millwork, color palette, microphone & sound speaker placement, shades,  lighting, and acoustics.    Following the delivery of final plans, G-RAYprovides complete system integration, from project management to commissioning. The last stage delivers managed services in order to increase the adoption of a client’s technology investment.

AV SYSTEMS INTEGRATION

AV Systems Integration

OTC-zone's approach to AV systems integration is based around The G-RAY process, a documented operational system to ensure a systematic and process-driven approach to project delivery. Workflows have been designed, recorded, and stored as sequential stages of execution that include Task, Accountability Ownership, Task Overview, Task Details, and Related Documents. The Process is supported and monitored by a proprietary global ERP platform. Employees across G-RAY disciplines are trained in The Process’ compulsory procedures and interrelated workflows and are guided and measured against performance metrics. The G-RAY Process is formally defined and documented so it can clearly be executed by all team members, continuously assessed and improved, replicated across geographic locations, and scaled.

Brainstorming
Business Meeting

INTRODUCTORY CONSULTATION

Achieve Your Goals

We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make. Get in touch to learn more about how this service can help you.

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Support Matched to Your Requirements

Our flexible options allow you to choose from a scalable and comprehensive portfolio of services.

24/7 help desk with guaranteed response times, troubleshooting, programming support, and tracking.

Nationwide support from our highly trained field service technicians who are focused exclusively on service and repair activities.

Flexible solutions that allow utilization of a vast pool of skilled technical resources for maintenance, troubleshooting, and training.

Standardized reporting to provide clarity on resource usage and enable future support cost forecasting.

Areas of Expertise

Our skills across multiple technical competencies ensuring you have the right resources to meet all your performance requirements.

  • Audio/Video Systems

  • Broadcast/Production Media Networks

  • Data Centers

  • Digital Signage Systems

  • Enterprise Networking & Security

  • Operational, Emergency, Security & Utility Control Centers

  • Unified Communications

  • Wireless Networks

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